If you receive a defective or damaged product, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. If you do not see a shipping rate to your region please Contact Us and we will be happy to provide a shipping estimate for you.
International shipping is available and we will provide the proper customs documentation, however duty and import charges are not inlcuded. Dallas Smith merchandise ships internationally from Ontario, Canada. If you have any questions regarding this please don't hesitate to contact us prior to placing an order.
Returns due to unclaimed shipments or unpaid duty/customs charges will be subject to a 20% restocking fee and all shipping charges will be deducted from any refund balance.